Australian Bear offers FREE Worldwide Delivery for all its products! And our FREE delivery is fast as well, just look at the positive feedback we get from our customers.

You can be certain that the plush toy you order from Australian Bear is genuinely Australian - to carry the green and gold kangaroo trade mark of the Australian Made Campaign the product must be made in Australia.

The green and gold kangaroo is a certified trade mark owned by the Australian Government and protected under the Trade Marks Act. Only products that are made in Australia and authorised by the Australian Made Campaign may use the mark.

Australian Bear soft toys are made out of all new materials and completely non-allergenic, colour-safe and non-toxic. These high quality soft toys are made to Australian safety standards, some of the highest in the world. Our soft toys are of such high quality that they will last a lifetime! All toys are double checked for safety and quality. Our plush souvenirs are washable and can be brushed.

We will Gift Wrap all gifts that you order at Australian Bear for FREE. We also use sturdy un-breakable package boxes for shipping to ensure safe and sound delivery of your furry gifts.

We believe in the great quality of our beautiful soft toys and offer an unconditional money back guarantee. If you not happy with our toys in any way, please return them and we will refund the entire purchase amount. So far, we have received only praise and extremely warm feedback, and have not had a single toy returned to us.

You can pay for your order using VISA or MasterCard credit cards or by bank cheque (bank draft) drawn in Australian Dollars.

We accept payments by credit card from these countries only: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Japan, Luxembourg, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States of America.

If you live in a country not listed above, you can pay for your order by bank cheque (bank draft) drawn in Australian Dollars.

The payment by credit cards takes place through PayMate - a secure Australian online payment system. No registration required, payment process is quick and simple. PayMate site uses 128 bit SSL encryption and utilises the best commercially available technology and procedures to protect the security of your online transactions. Australian Bear does not receive, store or have any access to your credit card information. Learn more about PayMate.

We ship worldwide. Orders are shipped upon clearing of payment. Orders should arrive to you in 5-10 working days from the date your order was shipped, for some destinations it can be a few days longer.

All orders are sent marked as 'Gift'. Orders may be subject to import duties, taxes and custom processing fees in your country and you are responsible for paying these additional fees.